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Wandihnu and the Old Dugong

by Elizabeth & Wandihnu Wymarra and illustrated by Benjamin Hodges

"Wandihnu has lived her whole life in the city.  One day her mother tells her that she is going on a holiday to visit her aka [grandmother] on Badu Island in the Torres Strait.  It is time for Wandihnu to learn about her family who come from this faraway island off the north coast of Australia.  That night as Wandihnu slowly drifts off to sleep she begins her dream about her journey, about her aka, and about a very special friend....."

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If for any reason you are not completely satisfied with your purchase we will give you a 7 day money-back guarantee from the time you receive the goods. Please email us at info@kullillaart.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems. All returned items need to be in perfect unused condition complete with original packaging and should include a copy of your order form. Should the product not be in original condition, please contact us before returning it . All postage and insurance costs are to be paid by the buyer.

We recommend that you return your unwanted items using registered post or trackable courier. We will not be held responsible if returned items are lost in transit. You assume any risk of lost, theft or damaged goods during transit &; therefore advise you take out shipment registration of insurance with your postal carrier.

Dreamtime Kullilla-Art will not be responsible for parcels lost or damaged in transit if you choose not to insure.

DAMAGED OR BROKEN Products - We advise that we do not offer replacement for broken/damaged products received.  We only offer full refund for the item.

DAMAGED IN TRANSIT  Should your product be damaged or broken in transit we advise that in order to make a claim for a refund the customer MUST take the broken item and all packaging to the nearest Post Office to lodge a claim with Australia Post and receive a Claim Number - once a Claim Number has been obtained and notified to Dreamtime Kullilla-Art a refund will be made for the damaged product.  We advise that we do not offer replacement for broken/damaged products received.  No refund can be made without a Claim Number obtained from Australia Post.

Returns/Exchanges for Sale Items & Bulk/Special Rate Orders

Products purchased in large quantities, at reduced rates may not be returned or exchanged.

 

Warranty Returns

In the rare case that you receive a faulty/damaged product upon delivery, simply contact Dreamtime Kullilla-Art and we will organise to have the item replaced. All faulty/damaged goods must be returned to us for inspection. We recommend that you return your unwanted items using registered post or trackable courier.  We will not be held responsible if returned items are lost in transit. When returning the defective goods you should include your order overview. Simply contact us before returning the goods and we will provide reply paid postage information.

 

Incorrect Delivery Returns

We do our very best to avoid this, but if you think you have received the wrong item, then please contact us.
When returning the goods you should include your order overview. Simply contact us before returning the goods and we will provide reply paid postage information.

 

Thank you for visiting and shopping at Dreamtime Kullilla Art. Following are the terms and conditions that constitute our Shipping Policy. 

Domestic & International Shipping Policy

Shipment processing time

All orders are processed within *2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method  Estimated delivery time  Shipment cost
Standard as per Australia Post guidelines from $12.50 
Express as per Australia Post guidelines from $15.00

Delivery delays can occasionally occur. 

Supported Couriers & Postal Services

 - Australia Post
- TNT (for Business to Business Customers ONLY)

Shipment to P.O. boxes

Dreamtime Kullilla Art ships to addresses within the Australia and Australian Territories,

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours

Customs, Duties and Taxes

Dreamtime Kullilla Art is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Dreamtime Kullilla Art is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order. 

 

See Also

My Home in Kakadu (SC)
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